Internal knowledge assistants
Help staff find answers in company procedures, guides and documents. Include references to the relevant sources so people can open the material behind an answer.
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AI FOR BUSINESS OPERATIONS
Put your business information to work.
Help your team find information, prepare work and handle incoming requests. We build AI tools around the documents, knowledge and processes your business uses every day.
From business knowledge to useful work
Business information
A question or task
A prepared response
Team review
AI connected to your operation
Relevant information. A defined task. A useful starting point.
AI with a practical purpose.
Start with a specific task: finding a procedure, reading a document or preparing a response. Define the information the tool uses, what it should produce and where your team reviews the result.
Built across different businesses. Designed around each one.
60+ Companies · 80+ Projects Delivered · 500+ Hours Saved Weekly Across All Companies · Website in 3 Languages · Belgium Based
Hospitality · Professional Services · Events · Field Operations · Agencies · SMEs
BUILT AROUND EVERYDAY TASKS
Where AI can help.
Give your team practical support with the information they read, prepare and pass on throughout the day.
Document reading & extraction
Pull selected details from invoices, forms and other documents into structured records for checking. Highlight missing or unclear fields before the information moves to the next step.
Summaries & handovers
Bring lengthy documents, conversations and project updates into a concise overview. Organise the decisions, outstanding actions and context for the person taking over.
Request sorting & routing
Identify the subject of incoming requests and suggest the relevant category, team or workflow. Set aside unclear requests for review before they are assigned.
Drafting & preparation
Prepare responses, reports and working documents using the available context and your business templates. Give the team a draft to check, adapt and approve.
AI-assisted workflows
Connect these capabilities to your CRM, projects, portals and administrative tools. Pass reviewed information into the next step, with approval before agreed actions.
AI IN EVERYDAY WORK
A useful starting point for the next task.
Build around the moments when people need to find, organise or prepare information to move the work forward.
A staff member needs guidance
Ask a question about a task, find the relevant procedure and open the source to check the instructions in context.
A document arrives
Extract the required details, identify missing or unclear fields and review the information before saving it to the business record.
A colleague takes over
Gather the project history, prepare a summary of decisions and outstanding work, then review the next actions with the person taking over.
FROM A SPECIFIC TASK TO A USEFUL TOOL
How we build the tool.
Start with a clear job, agree the information the tool can use and test its responses against real working situations.
- 01
Define the task
Agree who will use the tool and what it should help them do.
- 02
Select the information
Choose the documents, records and access rules for the task.
- 03
Build
Create the interface, instructions and connections around the workflow.
- 04
Test
Check useful answers, missing information and cases that need review.
- 05
Introduce
Introduce the tool to the team and agree how feedback is reviewed.
What this changes in everyday work.
Less time searching
Bring relevant procedures and information closer to the person who needs them. Source references help the team move from an answer to the underlying detail.
Less repetitive preparation
Give the team a starting point for recurring summaries, responses and document processing. People can focus their effort on checking, adapting and completing the work.
Clearer handovers
Make decisions, context and outstanding actions easier to find. A structured summary helps the next person understand what happened and what still needs attention.
CLEAR BOUNDARIES & HUMAN REVIEW
Your team stays involved.
Define what the tool can access, what it should produce and which actions need approval. Build review into the places where the information is used.
Information access by role
Select the sources the tool can use and apply permissions for each team. Define who maintains the documents and how updated information becomes available.
Sources and missing information
Show source references where relevant and build in a route for questions the available material does not answer. Test how the tool handles incomplete or conflicting information.
Approval and practical training
Keep approval before agreed actions, such as sending a response or updating a record. Optional team training covers how to use the tool, check its output and handle uncertain results.
A few practical questions.
Can it use our own documents?
Yes. We review the documents and formats you want to use, select the relevant sources and define how they are kept up to date. The tool is built around the information needed for its agreed task.
Can different teams have different access?
Yes. We define permissions around the sources and records each role can use. Access checks are part of the implementation, including which information appears in responses and linked sources.
What happens when it cannot find an answer?
We design the tool to indicate when the selected sources do not provide enough information and route the question for review. AI can still make mistakes, so we test this behaviour and keep checking steps where the answer is used.
Can it connect to our existing tools?
We check the connections supported by your CRM, project software, portals and document systems. Then we define which information is shared and which actions require approval before anything is sent or changed.
Can we start with one task?
Yes. Start with a specific job and a defined set of information. Test it with the people doing the work, review the results and decide what to add next.